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This is a Tutorial on how to recover bitcoin private (BTCP) That was sent from a z_address to a b_address on a ledger nano s and they are now stuck with error “Index out of range”

Ledger hardware wallets are not suited to receive BTCP coming from a Z-address. Ledger devices only support BTCP the way Bitcoin protocol works. Every feature specific to BTCP not included in the Bitcoin protocol is not yet supported.

If you own Z-address coins anyway, here is a tutorial to recover them. This procedure is a bit long and tedious, most of all to install the Bitcoin Private client, so take care now to only receive coins from B-address on your wallet.

  1. Take your Recovery sheet with your 24-word backup
  2. Download our BIP39 – Mnenomic ZCash tool, it is a HTML-file.
  3. Disconnect your computer from the internet.
  4. From your download folder, open the BIP39 – Mnemonic Code Zcash.html you just downloaded. It should load in your browser. 
  5. Carefully copy the 24 words in the “BIP39 Mnemonic” field, separated by a simple space, without any punctuation mark
  6. Select “BitcoinPrivate” by scrolling in the “Coin” field
  7. Scrolldown in the page to find the “Derived addresses” below
  8. Select the addresses holding the Z-address coins, and copy the corresponding private keys
  9. Install the Bitcoin Private Desktop GUI wallet:
  10. When this Bitcoin Private client is fully installed, import the private key you copied to create a wallet
  11. Connect your Ledger device and launch the BTCP Electrum app.
  12. Click on “Receive” and copy the btcp address
  13. In the Bitcoin Private Desktop GUI wallet, make a sending transaction to this address to recover your coins

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