Fujitsu ScanSnap ix1500 not staying connected

Fujitsu ix1500 does not stay connected to Windows 10 Computers. So far the only thing that seems to work to get them to re-connect is a reboot, not exactly a great solution in most of my user’s cases. Have tried all known troubleshooting, even some pretty far out there stuff.

OK, so the issue was… drum roll please… Another Imaging device had been taking over the Scanner, my main suspect was an HP printer with scan function, once I had disabled the drivers for the other imaging units (that were not needed) it started working perfectly again. I appreciate the responses. So to be clear, the solution was Device Manager>imaging devices>disable all other devices

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